Compliance Training and Services Optimize Your Operations

Staying current on all the RESPA regulatory changes can be difficult, but we make it easy. We provide a variety of training opportunities to help you become more knowledgeable about the regulations. Our Professional and Consulting Services team will work with you to evaluate your current processes and tailor a solution that works for you.

Post-Implementation Services

Let Wolters Kluwer Financial Services’ conduct a post-implementation audit, which will include a comprehensive review including:

Policies and procedure review for new RESPA rules:

  • Loan procedures around issues such as timing requirements, how and when to disclose fees, dealing with changed circumstances and tolerance thresholds, and retention policies
  • Compliance procedures such as file reviews and tolerances
  • Vendor management procedures, including third party vendors such as brokers, title agents and other service providers, managing the provider list, required service providers, affiliated service and disclosing of third party fees
  • Staff interviews, with a compliance officer, operations manager and a processor/closer, centering on internal polices and determining level of knowledge to determine effectiveness of training

File reviews for new RESPA rules

  • Up to 10 completed GFEs and 10 completed HUD-1 or HUD-1A
    • Disclosure timing
    • GFE important dates
    • Fees disclosed properly
    • Changed circumstances
    • Tolerance violations
  • Additional document reviews available at standard hourly rates

Comprehensive Final Report Diagnosing

  • Potential issues with policies and procedures
  • Suggestions for improved policies and procedures
  • Best practice guidelines for completing the documents
  • Results of file reviews and suggestions for improving compliance with the new RESPA rule
  • Identifying tolerance violations, if any, and providing guidance on curing

Webinars

Please join us for any of these informative RESPA webinars to help you better understand the changes to the rule, answer your questions, and help you implement and comply with the changes.

On-Demand Recorded Versions

  • Mortgage Changes in 2009 and Beyond—Listen to our on-demand, recorded webinar that provides an overview of mortgage lending changes for 2009. We’ll share information on RESPA, Truth in Lending, and Home Ownership and Equity Protection Act and how these regulatory changes will affect your policies, procedures, and mortgage lending documentation.


  • RESPA: Preparing the NEW Good Faith Estimate (GFE)—Attend this on-demand, recorded webinar and gain a better understanding of the new GFE changes, how to prepare the new document, and recommended best practices.

    • Also available on CD or within the RESPA Tool Kit, click here to request


  • RESPA: Preparing the NEW HUD-1 or HUD-1A—Attend this educational webinar to learn how to prepare and complete the new HUD-1/HUD-1A Settlement Statements. We’ll explain the new terminology and characteristics of the new documents and best practices for completion.

    • Also available on CD or within the RESPA Tool Kit, click here to request


  • RESPA: Tying It-all-Together—Listen to our on-demand webinar which explains the changes to the GFE and the HUD-1/HUD-1A and how to complete them. It will also clarify the relationship between the documents and highlight the best practices you should consider before and after using them. The webinar will help you: complete the new GFE, HUD-1 and HUD-1A documents; understand the relationship between the documents; consider best practices for implementation.

    • Also available on CD or within the RESPA Tool Kit, click here to request

RESPA Tool Kit

Get a complete understanding of the changes with our RESPA Tool Kit. This collection of resources includes all of our webinars (including the new webinar), policies and audit procedures, an Implementation and Documentation Guide, and discounts on new RESPA documents:

  • Video Training: Preparing the NEW Good Faith Estimate
  • Video Training: Preparing the NEW HUD-1 and HUD-1A
  • Video Training: Tying it all together
  • Policy Development—PRINGLE® Policies & Audit Procedures: A sample policy you can tailor to fit your institution’s specifications.
  • Implementation and Documentation Guide: Thorough checklist of best practices to make sure you’re prepared by January 1, 2010, including:
    • Reminders of the effectives dates,
    • Tools and resource section with helpful links, and
    • PDFs with detail instructions of what is populated in each field of the GFE and HUD1/1A Settlement Statement.
  • Discount on RESPA document orders: Receive a 10% discount on your first print product order of new RESPA documents to comply with upcoming changes.

Each of these resources is available individually, but you’ll receive a substantial discount by purchasing them together in this convenient package as well as receive the Price Discount on RESPA related print products.

e-Learning Solutions

A knowledgeable, well-trained staff is important in maintaining good client relations and ensuring proper procedures are followed. Our e-Learning Solutions offer compliance-based training courses developed specifically for mortgage lenders.

Consulting Services

Our team of consultants will help you identify compliance and process gaps, recommend solutions, and resolve challenges to help you improve your workflow and mitigate your risk. Developing solutions tailored to your unique needs and resources is our specialty.

Contact Us to find out more about our RESPA Solutions

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